Web Myths & Truths

 

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99% Uptime Gaurantee


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99% Uptime Gauranteed
 

What does this mean?

Uptime %Down time Per YearDown Time Per Month
98%175 hours14 hours per month
99%85 hours7 hours per month
99.9%9 hours per year1 hour per month

Uptime for a web hosting company should be around 98% - 99% - any longer delays will mean large amounts of downtime.
Often the downtime end users experience has nothing to do with the web hosting provider or ISP provider, but may be a router failure on one of the hops to the web server.
If you can measure the downtime accurately then you may have a possible claim against the web hosting company to quit the contract, but you will have to read the fine print.

Companies who state their servers are up 99.9% of the time, but how do you know for sure? Nobody monitors these companies so they can claim whatever they want to. The testimonials on their sites, if not fabricated, are only from satisfied customers. Do you think they would print the truth from any of the customers they have abused?  Many advertise a 30 day money back guarantee and don't keep that promise either. Once they have your credit card number, they begin charging far more than they told you they would.